Support Center

Why is my Gift Card order under review?

Last Updated: Apr 05, 2018 12:09PM EDT
In an effort to protect our users, we review all Gift Card orders placed on the site.  This review period is generally quick as we recognize the time-sensitive nature of the Gift Card order and Digital Cards being sent.  

During normal business hours, we'll review and respond within 15-30 minutes.  On evenings and weekends, we'll respond within 1-3 hours.  

Once we have finalized the order, your Gift Card will be sent to its recipient immediately (unless the card was scheduled to be sent at a later date).

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