How Do I Know if the Punchbowl Invitation or Card I Received is Real or Spam?
All legitimate Online Invitations and Digital Greeting Cards sent from Punchbowl via email will come from mail@mail.punchbowl.com. Official support emails will come from help@punchbowl.com.
Additional legitimate emails that may communicate with users include:
All legitimate Online Invitations and Digital Greeting Cards sent from Punchbowl via text message in the U.S. will come from our short code: 90403. Invites and Cards sent from Punchbowl via text message outside the U.S. will come from 877-642-0804.
Invitation and Card links always start with “https://www.punchbowl.com”.
It is important for you to know that legitimate emails from Punchbowl will never contain an attachment.
If you're concerned about an Invitation or Card that you received, or have gotten reports that recipients have received an Invitation or Card from you that you didn't send, please forward the email to help@punchbowl.com. It's possible that someone has created an email to look like an Invitation or Card from Punchbowl in a phishing attempt.
If you have any suspicion that the email is fraudulent do not open it, and do not click on any links within the email if you do. Additionally, please mark the email as spam within your inbox. If recipients have received an Invitation or Card from you that you didn't send, we recommend that you update your email account password.
If friends and family email you to say they received an invitation from you that you never sent AND they cannot open the links, we suggest that you reply with text along these lines: "It looks like someone may have created an email to look like an Invitation from Punchbowl in a phishing attempt. Please do not click any links in the email. If/when I send actual invitations from Punchbowl, they will come from mail@mail.punchbowl.com."