Are Gift Cards Refundable?

Gift cards are NOT refundable. All sales are final.

Here is detailed language from our Terms of Use: 

Gift Cards and related Products, whether they are physical or electronic, may be selected and purchased on the Site ("Gift Card Products"). When you have completed and paid for your order, Punchbowl, Inc. will produce the Gift Card Products you have selected and send them to the recipients specified by you. The pricing for Gift Card Products is stated in U.S. dollars. Please note that prices and processing fees may change from time to time; the price charged to you will be the price set forth on the Site at the time you place your order. Please place and complete your order carefully. Once purchased, there are no returns, refunds, or cancellations of Gift Card Products. Once your order has been placed, any and all processing fees are not refundable. If you have any questions or problems with your order or if the order has not been received within the expected timeframe, please contact us immediately at Please include your order confirmation number in all communications.

If you have questions or problems with your order please send an email to and be sure to include your order number.

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