Support Center

How do I cancel my order?

Last Updated: Jan 11, 2016 02:39PM EST
If your order has not shipped yet, please send us an email with your order number and we can cancel the order and refund the charge.

If you order has already shipped, we can still process a refund but we would need you to ship the order back to our warehouse before we can refund the purchase price.  

To return an order:

  1. Re-pack the items, (if opened) AND INCLUDE THE ORIGINAL PACKING SLIP.
  2. Write your order number on the outside of the box.
  3. Send the package to:
    ATTN: Punchbowl Returns
    16205 Small Rd
    New Berlin, WI 53151

Once we receive the returned items, we will issue a refund for the value of the returned items.  Please note that refunds are for the cost of the merchandise only and return shipping charges are not refundable.

Contact Us