You can send a help request to us here
or you can send an email to firstname.lastname@example.org
We have a great support team and you can expect a response very quickly during the weekday. We're available between 8am-6pm EST. On evenings, weekends, and holidays it may take a bit longer for a response but we'll get back to you within a few hours in most cases.
You can also reach out to us via our Facebook page
We handle all technical and customer support issues through email. Unfortunately we do not offer phone support.